BVU: Cause of low water pressure repaired on Randolph Street

9 P.M. UPDATE: BVU Authority CEO Don Bowman tells News Channel 11 they have cut out and repaired a 3 foot bad section of pipe on Randolph Street that leaked water and caused low water pressure for some customers.

He expects by midday tomorrow, impacted customers should feel water pressure back to normal.

If you’re still having low pressure tomorrow afternoon, you’re asked to give BVU a call.


A BVU Authority spokesperson says they believe they have found the source of a water line break that has caused low-water pressure for people in Bristol, Virginia. 

According to BVU CEO Don Bowman, crews are fixing to work on the possible leak located on Randolph Street. 

Bowman says they have to get the site cleared by the local gas company. 

The source of the possible leak is expectedly caused due to age and metal fatigue. 

Bowman says this will isolate the leaks to just eight homes, and that those people have been made aware. 

Bowman adds that crews have been working for nearly four hours and that the city is losing around 300-350 gallons of water per minute. 


An emergency shelter for people affected by water outages is expected to close at noon today. 

Bristol, Virginia Fire Chief Mike Armstrong sent out the following email to News Channel 11: 

The emergency shelter at Highlands Fellowship Church will be closing at noon Saturday. BVU is continuing to work on the water issue and is working today to improve the water pressure along Lee Highway and the area around Lee Garden Apartments. If the needed arises, the shelter will re-open.

The BVU Authority is expected to make an announcement either by Facebook or by other means to alert people once all work has been completed. 

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