Johnson City, TN (WJHL) – Tri-Cities veterans got a chance Thursday to sound off about on-going concerns over access to medical care.
Thursday evening, administrators at mountain home VA medical center hosted a town hall meeting in Johnson City.
They wanted to hear from veterans about the so-called choice program.
Congress enacted it in 2014 in response to a national scandal over the amount of time it takes for a veteran waiting to get health care at a VA facility to receive it.
Administrators said the choice program has had its share of problems, but wait times are improving.
The Choice Act is improving drastically since its enactment. And I think the choice act will be the future of care in the VA,” said VA Director Daniel Snyder
Charles Vernor, who is a Vietnam veteran said, “Forty-five minutes on the phone when you try to get a hold of them. You finally get someone to answer the phone and you ask them a question and then they say, well I have to refer that to mu supervisor and we will call you back and let you know. Then a week later you have never heard from them”
The veteran’s choice act is set to expire next year.
Congress plans to study the program to gauge its success before deciding whether to renew the act.Copyright 2016 WJHL. All rights reserved.