SMYTH COUNTY, Va. (WJHL) — Smyth County community members may be without cell phone and landline service for the entirety of Friday due to an outage.

According to Smyth County Sheriff Chip Shuler, the outage is believed to have been caused by a severed fiber line, and crews continue to work to find where the cut occurred so they can work to restore service.

The outage has affected emergency call centers in the area. Shuler told News Channel 11 that an alternate number to call for emergency services is 276-646-3131 or 276-781-3059.

This is a developing story. News Channel 11 will provide updates on-air and online at