Dozens of households in Blountville are without water as the utility district office works around the clock to determine the problem.
Residents in the area of Kendricks Hollow Rd. and Massengill Rd. over to County Home Rd. in Blountville are experiencing no water or extremely low water pressure.
Mary Johnson said it didn’t take long for her to realize she wasn’t the only neighbor on Kendricks Hollow Rd. having issues with her water.
“You know we have had water problems in the past but it usually gets resolved in a day,” Johnson said. “Everybody on the hill is going 6, 7, 8 days without water. We have all been told different stories, nobody knows what to believe anymore but we don’t feel like it’s really been a priority.”
Terry Mowdy with Blountville Utility District Office said this isn’t a problem they have ignored.
“We are doing everything to our power to solve the issue,” Mowdy said. “We are sorry for the inconvenience but that’s why I said we have a team here today that should be able to locate the problem, that’s what they specialize in so they should be able to tell us something today.”
He estimates 50 to 75 customers have been affected.
While some customers like Gary Danover still have water, he said it’s just a trickle.
“Of course you can’t cook, you can’t bathe, you can’t take a shower,” Danover said. “I go to Kroger and get bottle water that’s all you can do. You can’t use the bathroom because of course you can’t flush the toilets, it’s terrible.”
Mowdy said once the team that specializes in these types of problems determines the issue, they will be able to go in and fix it.
News Channel 11 asked Mowdy if customers would receive reimbursements, he said he could not comment at this time.
If you would like to learn more about the status of the water shortage in Blountville, call the utility district office at 423-323-2189.