Johnson City company, Allied Dispatch, to expand operations in Hancock County

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A Johnson City company is expanding and creating dozens of jobs in neighboring Hancock County. This afternoon, Governor Bill Haslam announced Allied Dispatch Solutions will open a  state-funded call center in Sneedville as part of the state’s Project 95″ initiative. 

Project 95 combines resources from federal partners and state agencies to promote economic growth in economically distressed areas. 

More than 100 people will work at the Allied Dispatch facility in the Hancock Industrial Park.  

“The Project 95 initiative is helping us take on the various challenges facing Hancock County and set it on a course for sustainable economic growth well into the future,” Haslam said. “Tennessee will lead in job growth and jobs are created when companies like Allied Dispatch Solutions put capital at risk. I thank the company for establishing operations in Sneedville and creating more than 100 jobs for the hardworking people of Hancock County, bringing us closer to making Tennessee the No. 1 location in the Southeast for high-quality jobs.”


Construction on the 18,000 square-foot facility is underway and is scheduled to be complete by this fall.  

In the meantime, Allied Dispatch plans to occupy a temporary location in Hancock County until construction is complete. It will also host hiring and training sessions at the temporary facility. 

“Allied Dispatch Solutions stood out with its impressive track record of growth in Northeast Tennessee. This is a local company that understands the region, treats its employees well and plays an active role in the community. In more than three years, Allied Dispatch has grown to employ roughly 350 people in Johnson City. I’m confident that Allied Dispatch Solutions believes in the importance of Project 95’s mission in Hancock County and will have a profound impact on this community by putting its hardworking residents to work,” said Department of Economic and Community Development Commissioner Bob Rolfe. 

Founded in 2014, Alliied Dispatch is 24/7 roadside assistance company and handles more than 3 million inbound and outbound calls a year. It partners with national brands to offer customized roadside assistance.  

Allied Dispatch’s current facility in Borla’s Business Park has grown to nearly 350 employees. The company is also in the process of renovating the Kress Building in downtown Johnson City. The building will serve as its corporate headquarters. 

“Allied Dispatch Solutions is extremely excited about the opportunity in Hancock County. We believe that this will help us continue to grow by showing the value of our employees. Starting soon, individuals across America that need roadside assistance will be getting that help from motivated, educated and professional customer solution specialists in Hancock County,” said Anthony Royer, president and CEO of Allied Dispatch Solutions. 

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