Eastman investigating ‘louder than normal’ volume on speakers following audible alarm Thursday

Local

KINGSPORT, TN (WJHL)- A Thursday night a siren from Eastman Chemical Company in Kingsport was heard by people nearby the facility.

Several News Channel 11 viewers reached out to us that night wondering if there was any cause for concern.

Thursday night an Eastman spokesperson confirmed with News Channel 11 that an alarm went off in one of their buildings due to a sprinkler system being triggered.  

Friday afternoon Eastman officials elaborated on the alarm with the following statement:

At 8 p.m. on Oct. 25, a fire alarm was triggered in one of Eastman’s operations buildings. Eastman emergency crews responded and determined there was no fire.

The fire alarm performed as it should, and Eastman followed all appropriate emergency protocols.

The cause of the alarm was determined to be a faulty sprinkler valve. The alarm speakers are intended to notify those working in the immediate area; however, for reasons we are investigating, the volume on all the speakers was set to a louder than normal level. Both issues are being resolved.

At Eastman, safety is a top priority and we highly value the relationships that have been built over the years with our neighbors. In the event of an actual emergency, we will first notify local responders, including Central Dispatch, about the situation. This has been identified to be the best way to get information out quickly and accurately since Central Dispatch has a system and the ability to immediately activate and send an alert to residents living in the affected area.  Please keep in mind in order to receive emergency alerts, residents and businesses must sign up through Kingsport Central Dispatch. 

In addition, Eastman has processes in place to notify local media, so they can help distribute necessary information. The information will also be posted on the Eastman website , social media channels, and Eastman’s CareLine (423.229.CARE).”

First responders also wanted to remind Kingsport residents Friday that in case of a true emergency they can receive notifications on their cell phone, and home phone by signing up at this website: https://kingsportsullivantn.onthealert.com/  

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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