Audit finds TVA minimally overcharged customers during two-year period

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It wasn’t much, but if your power company gets its electricity from Tennessee Valley Authority, TVA likely overcharged you for fuel over a two-year period.

A recently completed Office of Inspector General audit concluded the agency made an error when figuring out the monthly fuel cost adjustment you pay.

Auditors found TVA overcharged residential and business customers by a combined $562,000 or roughly 33 cents over two years for the average customer. At the same time, the audit concluded the agency undercharged industrial customers by $528,000.

TVA Spokesperson Scott Brooks said the agency corrected everyone’s bills in January and also made changes to try and prevent future errors.

“We took a look at our policies and our procedures, specifically some of our accounting in fuel costs and along with making the adjustment to customers’ bills, we also tightened up those procedures,” Brooks said. “We certainly appreciate when they point out and offer the availability to correct errors as they did in this case.”

The fuel cost adjustment errors in question occurred from October 2015 through November 2017, according to the audit.

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