With the cold weather, many have seen an increase in our power bill. It happens every year, when the temperature drops, your power bill increases.

However, many BrightRidge customers said their bill has soared in the last month.

Ebony Johnson, a resident of Johnson City, said when she opened her power bill for the month of January she was shocked to find it nearly tripled in the last month.

“My power bill normal runs $120, not $220, not $300,” Johnson said. “It’s $447, that’s a huge jump considering I leave my thermostat on 71 degrees at the most.”

It’s a complaint made by other BrightRidge customers, many have reached out to WJHL for answers. They claim they are also seeing a drastic increase in their power bill.

News Channel 11 reached out to BrightRidge for answers, they provided us with a statement explaining the sudden increase.

“We understand fully that no one likes to get a surprise in their power bill statement,” CEO Jeff Dykes said. “When it’s very cold outside, usage is going to rise as your heating system is working many times harder than normal. Auxiliary heat draws 240 volts, so it’s pulling a lot of electricity when in operation.”

According to BrightRidge this January was 43% colder than 2017. The statement also included a graph comparing January temperatures from 2017 to 2018.

In the graph, you can see another factor that can contribute to a high electricity bill, fluctuating temperatures.

According to the National Weather Service, our coldest day in January was January 6th, with a low of 2 degrees and just five days later on January 11th, we had our warmest day, a high of 69 degrees.

If you would like to see the full statement from BrightRidge, you can click here.

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