Johnson City, Kingsport and Bristol, TN close city halls, municipal buildings to public during spread of COVID-19

Local Coronavirus Coverage

Kingsport City Hall (Photo: WJHL)

JOHNSON CITY, Tenn. (WJHL) – Johnson City, Kingsport and Bristol, Tennessee have all announced they will close their city halls and municipal buildings to the public and will offer new payment and service plans.

Johnson City

According to a release from Johnson City, City Hall is closed to the public as of noon on Monday until further notice.

Any citizen needing services through City Hall should conduct them through phone, email or online services. You can find the appropriate emails and numbers by clicking here.

To make property tax or utility payments online, click here.

To contact the police records unit, call 423-434-6160 or email

Fines can be paid by clicking here or by mailing a check or money to the Police Records at P.O. Box 2150, Johnson City, TN 37605.

The release says court cases are being automatically reset while the closure order is in effect.


Kingsport City Hall and Public Facing Departments have also closed to the public and are expected to remain closed for 6-8 weeks.

To reach customer service, call 423-343-9860.

A release from the City of Kingsport says anyone needing to make utility payments can do so in person at a window at the Justice Center.

You can also make utility payments online at, by phone, dropbox outside of city hall or mail them to PO Box 880, Kingsport, TN 37662.

For more information on changes in Kingsport and City Hall, click here for the city’s COVID-19 response plan.

Bristol, TN

Bristol, Tennessee has also announced they will close their municipal buildings to the public until further notice.

Members of the community can still enter the Bristol Tennessee Police Department lobby, where an available officer can be phoned for assistance.

Transit buses will still be operational on their regular schedule with fees temporarily suspended. Buses are restricted to 10 passengers at a time.

Utility bills, property taxes and citations can be paid through a dropbox outside of the Municipal building on 8th Street where collection will be picked up daily during the week. Checks, cashier’s checks, cash and money orders are all acceptable methods of paying these fees.

Bills can also be paid over the phone by calling (877) 768-5046 for utilities or (877) 768-5048 for property taxes. If the phone method is used, a non-refundable convenience fee will be added.

Payments for utilities, taxes or citations can also be made online by clicking here or by setting up an automatic bank transfer. The forms for bank transfers can be found here.

Bills can also be mailed to P.O. Box 1348, Bristol, TN, 37621-1348.

For applications and information related to the city’s Development Services, click here.

All city parks in Bristol, Tennessee are still open and gate fees at Steele Creek Park have been waived for the timebeing.

For more information on the City of Bristol, Tennessee’s COVID-19 Response Plan, click here.

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