(423) 542-2391
3950 Bristol Hwy, Johnson City
Hours Tuesday – Saturday 9:30 am – 6:00 pm
Welcome to Isaacs Pools & Spas!
The Experienced Pool & Spa Professionals since 1978
POOL & SPA SERVICE COMPANY & SUPPLY STORE IN JOHNSON CITY
Welcome to Isaacs Pools & Spas, the leading pool and spa company throughout Kingsport, Bristol, Southwest Virginia, and the surrounding areas since 1978. We specialize in a number of services:
- Hot tub sales and delivery
- Pool and hot tub service and maintenance
- Vinyl liner replacement
- Pool renovations
- Pool and spa chemical sales
- Complimentary water analysis
- Pool inspections by an expert with Certified Pool & Spa Operator (CPO) license
- Pool openings and closings
- Hot tub winterizing
Don’t trust your pool or hot tub with just anyone. Give the experienced pool and spa professionals with more than 200 years of combined experience a call today.
The Hot Tub Experts
A hot tub is a great addition to any home, and we’re proud to carry only the best high quality hot tubs on the market from HotSpring Spas and Freeflow Spas. With a large selection to choose from, our hot tub consultant will work closely with you to help choose the model that best fits your needs and budget.
Schedule a complimentary test soak to experience first-hand the soothing, therapeutic benefits of a hot tub.
Reliable Pool & Hot Tub Service and Maintenance
Pool and spa ownership is meant to be enjoyed, which is why we’re dedicated to providing a number of reliable pool and hot tub service and maintenance options. Over time, your existing pool may show regular signs of wear on the coping or stairs or it may just be time to give your pool a makeover.
- Weekly or biweekly pool and hot tub cleaning service
- Hot tub repair
- Pool equipment repair or replacement
- Vinyl liner replacement
- Pool renovations like coping replacement
Give our service department a call to learn more about how we can help keep your pool or hot tub clean and clear and maximize your enjoyment.
Your Johnson City Pool & Spa Supply Store
Our award-winning Johnson City pool and spa supply store is stocked with everything you need for your personal backyard paradise. We carry a large selection of:
- Hot tubs
- Pool and hot tub chemicals and equipment
- Pool toys
- Maintenance supplies
While you’re in-store, be sure to bring in a water sample and take advantage of our complimentary professional water analysis at the water lab to ensure your pool or spa water is perfectly balanced.
We take pride in our long-standing reputation throughout the area and remain committed to quality products, exceptional service, and superior craftsmanship. Come by the store today or shop our pool and spa chemicals online for curbside pick-up.
3950 Bristol Hwy, Johnson City, TN 37615
About Isaacs Pools & Spas
Isaacs Pools & Spas was founded in 1978 by Bill Isaacs, Sr. and Bill Isaacs, Jr. The family-owned and operated pool and spa company has been in business 44 years, providing Johnson City, Kingsport, Bristol, Southwest Virginia, and the surrounding areas with exceptional customer service and quality products. Whether it’s a new hot tub or supplying everything you need to keep your pool and hot tub in the best shape, Isaacs Pools & Spas has the knowledge and experience to help with your pool and spa needs.
We’re dedicated to providing our clients with a pool and hot tub experience like no other, and that starts with having hot tub and service professionals you can trust to get the job done. We are comprised of experienced and qualified professionals who are dedicated to providing clients with an unforgettable hot tub purchase and maintenance experience that is unmatched throughout the area. We take pride in bettering ourselves through industry involvement in an effort to best serve you, and we look forward to closely working with you.
Note from Owner
As the owner, I am proud to say that our team has over 200 years of combined experience in the pool and spa industry. This reminds me of the company slogan my father first used for the company: “The Experienced Pool Professionals.” We look forward to helping you with your pool and spa needs.
– David Isaacs, Owner
Our History
The company initially was established in an effort to provide the area with a quality in-ground pool builder. In 1989, Kathy and Bill Isaacs, Jr., officially purchased the business, and in 2006, David Isaacs joined the family business after the death of his father in 2002. In 2011, David and his mother, Kathy, moved the business to its current location on the motor mile in Johnson City. Since then, Kathy has retired and David has expanded the operations to include a HotSpring dealership and a state-of-the-art retail store with a larger selection of pool and spa chemicals, equipment, accessories, and more.
Our Commitment to You
When you choose to work with Isaacs Pool & Spa, you’re choosing a company committed to excellence. Whether we’re helping you purchase a brand new hot tub or you are in need of a reliable pool or hot tub service and maintenance company, we’ve got you covered. We take pride in providing superior customer service in all that we do, and we look forward to bringing our expertise to your backyard.
Contact Us Today
Give us a call or stop by our pool store in Johnson City today to speak with one of our pool and spa professionals.
Customer Stories
A Word from Our Wonderful Customers
Isaacs Pools and Spas takes pride in providing superior customer service in all we do, whether we’re providing pool service, replacing or repairing equipment, or helping you in our store. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
“Employees are friendly and very knowledgeable. The store is always well lit and inviting. Always willing to answer questions and provide tips about pool maintenance. Wide selection of chemicals and equipment.”
CGary H.
“After researching the area of where to buy my hot tub, Isaac’s Pools & Spas won hands down! Since my purchase 1 year ago, they have proven to be #1 in Customer Service! They are extremely knowledgeable and always helpful. I highly recommend Isaac’s Pools & Spas for the best product and customer service.”
Denise H.
“I know, this is a review for ‘new’ customers. That is exactly what I feel like. You see, I feel like a new customer because we hadn’t opened our pool for the last 6 years. Very impressed with the showroom. Super grateful for the wonderful staff. Loaded us up with what we needed and they were very informative. (May I add that Tracy & Heather have great patience with me and explain things to the letter…often twice. Lol)😔☺ (I second, guess myself, a lot!) I am a very OLD & now NEW satisfied customer over a two-decade span…& if I live, long enough, it will be 3 or 4. or 5…etc…!!!”
Renita B.
“We are so pleased to do business here. Everyone has been so helpful and we enjoy the visits; like hanging out with old friends. Thank you all for always taking care of us and answering all my annoying questions about the science behind things. You guys ROCK!!!”
Samantha D.
“Great job on the pool liner. The crew was very Professional under the direction of Marty. Kudos to Nathan and Kyle for their expert workmanship. Could not be happier. Thanks for a great job 👍”
Michael L
“I have been a customer of Isaacs pools for over 18 years. They designed and built our pool when our sons were just little fellows! I remember watching Bill Isaacs, Sr on a bobcat perfectly dig the pool shape, and admiring how talented he was. Ms. Kathy and Ms. Traci were always so kind, professional, and knowledgeable. The entire staff there is amazing! We have enjoyed endless hours of pool seasons over the years thanks to the wonderful service they provide. They have always treated us so well and feel more like family! If you are thinking about installing a pool or spa, or in need of service, Isaacs is undoubtedly the best!”
Tina R.
“I am a new customer of Issacs Pool. I am impressed with all aspects of this business. Rusty and Brandon were outstanding in opening my pool. Heather in retail was outstanding in doing my water analysis and explaining and gathering my needed Chemicals and producing a weekly maintenance schedule for my pool. Tracy in service has also been outstanding in scheduling my service and responsive to my service questions. Just a great experience at Isaacs Pool. Friendly people, awesome store, professional employees. I am impressed.”
Ron L.
“My family has done business with Isaacs Pools since 1983. Obviously, we love the work they do and the service they provide. This year was exceptional though. My husband passed away in March, he had always done the “big stuff” with the pool. I had to have the pool liner replaced this year. Had major water issues after taking the old liner out. Kevin in the installation went above and beyond. He actually called me checking the status of the water trying to get his crew up for the install. He and Marty then came up and rigged a quite impressive pump system to keep water out long enough to get the liner in. The install crew was amazing. I have home cameras and watched them work from my work. Totally impressed with efficiency and care!! The Guys were super nice and took the time to explain things to me. Even though it was a 2-month process Kevin was so reassuring that it really wasn’t that bad of a deal. I would never consider using anyone else. And Heather was awesome explaining the chemicals and of course, there aren’t enough words for Tracy. When I see her when I walk in the store, I get such a sense of peace. She’s like an old friend with a beautiful smile.❤️❤️⭐️⭐️⭐️⭐️🌟”
Celeste D.
“First-time pool owner here! I wasn’t sure where to start and after doing some research decided to head on to Isaacs Pools & Spas. Immediately upon entering I was greeted with a smile. Once it was my turn to be assisted Heather was sure to explain everything to me! I really appreciated her taking the time to not only walk me through what to do but offering up “pro tips” along the way and even writing down on each item I purchased when and how to use it! I live in another county but work in Johnson City. Based on my first impression I have zero desire to go to any other pool store. Here’s to the start of a long-time customer! Per my homework….I’ll see you again this week. Thanks for all the knowledge and help getting us ready for our first pool season!!”
Trista S.
“Heather, Pam, and Tracie are tops. They went above and beyond to get a pump for our pool. They are knowledgeable, helpful, and very accommodating. We have been customers of Isaacs Pools since 1987. Tracie is very prompt in getting service scheduled when the need arises. Heather and Pam test the water and give very clear instructions on what to do. I cannot recommend these three ladies enough. Don’t know what I would do without them.”
Joe A.
“Isaacs pools has great service and knowledge of each product. Marty and Jonathan’s install crew came out and installed a new pool liner and hot tub. The install was very professional. They stayed in touch each day with updates. Very impressed. Thanks for a great experience.”
Jeaster E.
“We contacted Isaac pools when we put an offer on our current home. From that point, they have been so helpful. Everyone at the office was so kind and helpful when we went in for a water test and to pick out our new liner! Having no clue what to do with a pool is a bit stressful. Tracy has walked me through every question I’ve had and has been so incredibly patient through this process. Heather worked with us and educated us on the chemicals needed and patiently repeated instructions when asked. So we are now looking forward to continuing to work with Marty on our liner installation. I can’t forget to mention that the guys who came out to open the pool were also, kind, knowledgeable, and patient. We definitely plan to continue using this company for all our pool needs!”
Stephanie P.
