WJHL.com - Phone scam targets Johnson City Power Board customers

Phone scam targets Johnson City Power Board customers

Posted: Updated:
JOHNSON CITY, TN (WJHL) - The Johnson City Police Department is warning residents and business owners about a telephone scam involving the Johnson City Power Board.

The police department has received reports of customers receiving calls from an unknown person claiming to be a power board collection employee.

The caller would tell the customer that if they did not immediately pay their alleged overdue account by buying and providing information from prepaid gift cards, their electrical service would be disconnected.

The scam started in September, was shut down for a while, and now police say the phone calls have started again.

If customers receive a suspicious phone call, the police department recommends asking for the representative’s name, department, and phone number before hanging up and contacting the power board’s customer service division for verification.

Also, police ask anyone with information about the scam to call Crimestoppers.

JCPB Customer Service Division: 423.952.5272

Crimestoppers: 423.434.6158

Or, text 423JCPD and tip to 847411

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