WJHL.com - Former McLeod patient still waiting to receive medical records

Former McLeod patient still waiting to receive medical records

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Despite 90-year-old Thelma Norris' best efforts, she says she has yet to receive her medical records. Despite 90-year-old Thelma Norris' best efforts, she says she has yet to receive her medical records.
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JOHNSON CITY, TN (WJHL) -

Five months after McLeod Blood and Cancer Center closed its doors amid a federal investigation into unapproved cancer drugs, hundreds of patient charts and records remain in storage.

McLeod's two Johnson City clinics closed their doors in November. A month later, McLeod founder Dr. William Kincaid pleaded guilty to felony receiving in interstate commerce a misbranded drug.

Despite 90-year-old Thelma Norris' best efforts, she says she has yet to receive her medical records. Norris, a breast cancer survivor and former patient of Dr. Kincaid, says she mailed letters in February and March requesting them.

"He kept records on me," Norris said of Dr. Kincaid, a man she still adores. "I went every three months for check-ups. He was kind. He really took care of me."

Despite her kind words, she says she desperately needs her medical records so she can start seeing a new doctor.

"I tried to find out where they were, but I haven't been able to find out and that's what concerns me," Norris said. "I asked for them twice and I haven't received an answer."

Attorney Tom Jessee represents McLeod as a corperation. He says there are currently hundreds of medical records in storage.

"We've tried to process them just as quickly as possible, but obviously there's a lot of people requesting records to transfer, so we're trying to get it done." Jessee said. "It just takes a while, because there are so many records and we have to be very careful that the appropriate release is signed and the person requesting them is the appropriate person to go get them, but we're processing just as fast as we can."


Former patients who want medical records


Please mail signed and dated letters to:

McLeod Cancer Center
P.O. Box 5146
Johnson City, TN 37602
*Include in the letter requests the patient's birth and phone number.

If you have questions:

Dr. Kincaid's patients contact:
Attorney Guy Blackwell
(423) 557-3924

Dr. Charles Famoyin's patients stop by: 
Quality of Life Healthcare 
3915 Bristol Hwy.
Suite 402
Johnson City, TN 37601
(423)282-0398

As soon as we provided Jessee with Norris' information, he called Dr. Kincaid, who immediately pledged to go to the office himself to make copies for his former patient. Jessee says the records should be available Tuesday.

"We had a record of her letter coming," Jessee said. "She was going to be getting a note saying come by and pick them up, but he's going to run a copy of them and get them over, so we can get them to her as quickly as possible. He said he remembers that lady very well and he said he'd go to the office right now and get it pulled and copied and we'll get it taken care of by tomorrow."

According to Jessee, former patients of Dr. Kincaid and Dr. M. Ray Lamb who want copies of their records should mail signed and dated letters to McLeod Cancer Center, P.O. Box 5146, Johnson City, TN 37602. Those requests should include the person's date of birth and phone number.

Former patients of Dr. Kincaid can also contact the doctor's attorney Guy Blackwell with questions at (423) 557-3924.

Former patients of Dr. Charles Famoyin can get their records directly from the doctor, Jessee said. Famoyin has opened a new practice in Johnson City on Bristol Highway.

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